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Critical Incident Stress Management (CISM) Network Ireland - Privacy Statement


We at CISM Network Ireland respect your right to privacy and comply with our obligations under the General Data Protection Regulation. The purpose of this Privacy Statement is to set out how we deal with personal data provided to CISM Network Ireland while visiting the CISM Network Ireland website .


Any links to other external websites are clearly identifiable as such, and CISM Network Ireland has no responsibility for the content or the privacy policies of these other websites. While we take care of the safety of information on our website on an ongoing basis, if you are not happy with this Privacy Statement you should not use website.


Critical Incident Stress Management (CISM) Network Ireland is

Critical Incident Stress Management (CISM) Network Ireland provides a forum for the promotion and exchange of best practice information on CISM and information on standards, availability and provision of training for CISM. The Network, which is based in the Institute of Technology Carlow, is run by an inter-agency National Steering Committee (NSC) comprising a wide range of representatives from the north and south of Ireland, including statutory, voluntary, emergency, military, and other agencies. This Network is the first of its kind in Ireland and is the leading group to advise, work with, and support the emergency services (and others) in implementing CISM in Ireland.



    Types of information collected by CISM Network Ireland

    We collect and further process two types of information:

    "Personal Data"
    This is data that identifies you or can be used to identify or contact you and may include your name, address, e-mail address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to use and we use it to deliver CISM Network Ireland services and information to you. CISM Network Ireland collects personal data in the following circumstances.

    Under the CISM Network Ireland membership contract member organisations are asked to nominate named contacts in their business/ organisation with whom CISM Network Ireland may communicate with to provide CISM Network Ireland services. These contact details are collected on a business to business basis and the legal basis for such data protection is to facilitate the necessary performance of the membership contract.

    In addition, individual members or member organisations may provide employee details to CISM Network Ireland when seeking services from CISM Network Ireland.

    Other personal data processed by CISM Network Ireland are for attending CISM Network Ireland events and training courses, and communicating with policy, media and other stakeholders with whom CISM Network Ireland communicates as part of its role as a advisory group.

    We will also have supplier contact details which will contain individual names..

    The CISM Network Ireland websites are not intended for children and we do not knowingly collect data relating to children.

    "Non-Personal Data"
    Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
  2. Purposes for which we hold your Information

    Non-Personal Data:
    We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.

    Personal Data:
    We will process any Personal Data you provide to us for the following purposes:
    1. to contact you if we are to respond to any communications from you
    2. to confirm your identity
    3. to process any orders from you i.e. membership application, event bookings, training or publication purchase
    4. to review and update our membership contact details
    5. to notify you of changes and updates to our services and to our website
    6. to be used in statistical reporting regarding our web activities
    7. to provide you with eZines and newsletters for which you subscribe (please see section 7 for further details)
    8. to display your company and contact information in the Member directory

  3. Members
    CISM Network Ireland uses member contact and other relevant personal information to provide membership services to members. These services, and any personal information given to enable their provision, are provided under the CISM Network Ireland membership contract

    It is core to CISM Network Ireland membership services that CISM Network Ireland communicates with its members to keep them informed and up to date on what we are doing on their behalf and to seek their views and input (including membership surveys) on issues of relevance.

    CISM Network Ireland provides information, and events to non-members who enquire, generally via the website in the first instance. Non-members may also contact CISM Network Ireland via the phone or via personal interaction. Non-members includes individuals attending CISM Network Ireland training or events in their personal capacity. We rely on consent and contractual necessity for those communications.

    When you attend a CISM Network Ireland event, we will need your name, email address, payment information and, in some cases, your dietary preferences. This information is necessary and used by us in organising and administering the event. We delete event attendance data within a maximum of 14 months (and maybe less depending on the event). if the event is an annual event we will hold your contact details to let you know when it is next being held. We normally handle CISM Network Ireland events ourselves but occasionally use event managers who are GDPR compliant. Where this happens, we ask those external event managers to display their privacy statement to those with whom they interact with on CISM Network Ireland's behalf. If you are a speaker at a CISM Network Ireland event, we will publicly promote your involvement via Twitter, LinkedIn, media interviews, emails and webinars. This data may continue to be processed by those platform providers after the event has ended.

    CISM Network Ireland provides information regarding training programmes to members and non-members. CISM Network Ireland will have an agreement in place with the other third party which will honour and protect the data privacy rights of training participants. These rights are set down later in this privacy statement.

  4. Disclosure of information to third parties
    We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we occasionally inform third parties - usually sponsors of CISM Network Ireland events and initiatives - of the number of unique users who visit our websites, the demographic breakdown of our community users of our websites, or the activities that visitors to our website engage in while on our website. 

    We will not disclose your Personal Data to third parties unless you have consented to our doing so. We will, however, disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court, workplace relations forum, regulatory order, or other statutory requirement.

    We may occasionally transfer personal data outside the EEA but will not do so without your permission nor without appropriate assurances on the adequacy of data privacy protection commitments.

  5. Security
    Your Personal Data is held on secure servers which are hosted by ourselves in accordance with our data retention schedule. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. Any transmission of data is therefore at your own risk. Once we receive your data, we use appropriate technical and physical security measures, including firewalls and anti-virus protection to protect your personal data, from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to. Our suppliers are also required to use appropriate data protection compliance measures. We will continue to revise policies and implement additional security features as new technologies become available

    Credit card details processed on line are via a secure on-line payment and CISM Network Ireland does not have access to this information. However, credit card payments by via telephone/email/fax will only be retained until payment for the event has been successfully completed.

  6. Retention


    We keep member contacts for as long as the individual or member organisation remains a CISM Network Ireland member and we review contact lists annually.
    We keep finance information for invoicing purposes for seven years as required by revenue.


  7. We keep non-member personal data for the duration of the training or event you have attended.
    We retain contact details for events for up to 14 months after the event attended by the non CISM Network Ireland member. This allows us to let you know when the event is next held which maybe annually.

    We will keep training data for as long as is necessary to provide the training in question and to deal with outstanding financial, exam or accreditation details.

    Where you as a non-member have enquired about CISM Network Ireland services and have consented to us communicating further with you we will keep your contact details for up to 14 months.

    If you unsubscribe from CISM Network Ireland communications, we will delete your contact details promptly.

  8. Newsletters and eZines
    You can subscribe to a number of newsletters and eZines on our website. When you complete these forms, we record and save the content you input. We use this data to:
    1. send you the newsletters; and
    2. analyse the number of subscribers and the types of industries that are interested in our publications in order to tailor future content.

      If you want to stop receiving our newsletters or eZines, you may do so at any time by using the Unsubscribe link in every issue. Your email address may be retained to ensure you no longer receive communications from which you have unsubscribed.

  9. Your rights
    CISM Network Ireland membership rights are set out in the CISM Network Ireland membership contract. As a non-member, when we use your personal data to provide you with CISM Network Ireland non-member services (such as events, information or training), you have the following rights: The right to;
    1. be informed about processing of your data – which this Privacy Statement does
    2. access your personal data
    3. object to personal data processing
    4. object to any direct marketing – either use the ‘unsubscribe’ button on our emails or contact us directly by email to  
    5. personal data portability – if and when it arises
    6. have your data rectified if its inaccurate
    7. erasure (in some circumstances)
    8. have your data restricted or blocked from processing where appropriate

      To exercise any of these rights, please email us at

      If you are not happy with the way we have handled your data, and are unable to resolve the issue with us personally, you can complain to the Data Protection Commissioner.

  10. Changes to the privacy statement
    Any changes to this Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you by e-mail, and you will have a choice as to whether or not we use your information in the new manner.
If you have any questions regarding the above statement please contact us at

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Webmaster: Martin Gillick |Privacy Statement